{"product_id":"hotel-and-hospitality-english-mike-seymour-9780007431984","title":"Hotel and Hospitality English","description":"\u003cp\u003eThis unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.\u003c\/p\u003e\u003cp\u003e-24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.\u003cbr\u003e-4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.\u003cbr\u003e-The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.\u003cbr\u003e-The audio CD provides valuable listening practice to accompany each unit.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Mike Seymour\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0007431988\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780007431984\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Collins Educational\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/01\/2012\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 128\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.75lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.50h x 7.40w x 0.40d","brand":"Mike Seymour","offers":[{"title":"Paperback","offer_id":48135901184255,"sku":"9780007431984","price":23.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_c46081c1-c3e5-48d2-9fe5-f6a45610d6a4.jpg?v=1770159207","url":"https:\/\/www.whiterainbookhouse.com\/products\/hotel-and-hospitality-english-mike-seymour-9780007431984","provider":"WR Book House","version":"1.0","type":"link"}