{"product_id":"hotel-operations-management-yue-teng-vaughan-9781398622487","title":"Hotel Operations Management: Strategic and Resilient Practices","description":"\u003cp\u003e\u003cb\u003e\u003ci\u003eHotel Operations Management\u003c\/i\u003e addresses the significant shifts in practices, strategies and technologies that have redefined the hotel and hospitality industry.\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eThis textbook looks at: \u003cbr\u003e-New best practices, including health and safety protocols, digital transformation and changing guest expectations\u003cbr\u003e-Resilience and crisis management, providing a detailed analysis of current best crisis management strategies\u003cbr\u003e-Sustainability and innovation, exploring eco-practices in hotel operations as well as applications of AI and big data analytics to elevate of guest experience\u003cbr\u003e-Human resources and leadership, including employee well-being, remote workforce management and the exercise of leadership in times of crisis \u003cp\u003e\u003c\/p\u003eFeaturing real-world examples from Hilton Hotels, India's luxury chain Taj Hotels and the American Hotel Lodging Association (AHLA) as well as best practice tips from leading professionals, this textbook will prepare students for a future career in hospitality and hotel management. This textbook is further supported by online resources of PowerPoint lecturer slides, an instructor's manual and additional real-world examples and student exercises.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Yue Teng Vaughan\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1398622486\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781398622487\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Kogan Page\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 02\/24\/2026\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 368\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover","brand":"Yue Teng Vaughan","offers":[{"title":"Hardcover","offer_id":47611670888703,"sku":"9781398622487","price":176.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_9361ddf5-2259-4b26-84b4-44cd4bc372f0.jpg?v=1764515306","url":"https:\/\/www.whiterainbookhouse.com\/products\/hotel-operations-management-yue-teng-vaughan-9781398622487","provider":"WR Book House","version":"1.0","type":"link"}