{"product_id":"housekeeping-by-design-david-brody-9780226389127","title":"Housekeeping by Design: Hotels and Labor","description":"One of the great pleasures of staying in a hotel is spending time in a spotless, neat, and organized space that you don't have to clean. That doesn't, however, mean the work disappears--when we're not looking, someone else is doing it. \u003cp\u003e\u003c\/p\u003e With \u003ci\u003eHousekeeping by Design\u003c\/i\u003e, David Brody introduces us to those people--the housekeepers whose labor keeps the rooms clean and the guests happy. Through unprecedented access to staff at several hotels, Brody shows us just how much work goes on behind the scenes--and how much management goes out of its way to make sure that labor stays hidden. We see the incredible amount of hard physical work that is involved in cleaning and preparing a room, how spaces, furniture, and other objects are designed to facilitate a smooth flow of hidden labor, and, crucially, how that design could be improved for workers and management alike if front-line staff were involved in the design process. After reading this fascinating expos  of the ways hotels work--or \u003ci\u003edon't\u003c\/i\u003e for housekeepers--one thing is certain: checking in will never be the same again.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e David Brody\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 022638912X\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780226389127\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e University of Chicago Press\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 10\/17\/2016\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 216\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.60lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.90h x 5.90w x 0.70d\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003eChoice\u003c\/i\u003e 07\/01\/2017","brand":"David Brody","offers":[{"title":"Paperback","offer_id":46571023270143,"sku":"9780226389127","price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_e6690d2b-d1bf-4a7c-b643-ee10dc125b94.jpg?v=1738807026","url":"https:\/\/www.whiterainbookhouse.com\/products\/housekeeping-by-design-david-brody-9780226389127","provider":"WR Book House","version":"1.0","type":"link"}