{"product_id":"how-to-rebuild-customer-relationship-howard-dobson-9781694205285","title":"How to rebuild customer relationship after Brexit: A simple guide to strategic communications","description":"Your products or services are excellent but you are worried about customer relationships and future profitability due to Brexit. With the right strategies you could improve customer attitudes by communicating more effectively. This simple guide teaches you vital skills so you can communicate your way to stronger customer realationships following Brexit. The know-how needed to achieve this is explained through a series of easy-to-read chapters. 1) The difference between actual and perceived levels of service 2) Customer relationship 3) Good communications 4) Strategic communications planning (including seven strategies, key messaging and evaluation) 5) Ethics\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Howard Dobson\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1694205282\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781694205285\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 10\/17\/2019\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 50\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.18lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.02h x 5.98w x 0.10d","brand":"Howard Dobson","offers":[{"title":"Paperback","offer_id":48587823874303,"sku":"9781694205285","price":5.38,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.whiterainbookhouse.com\/products\/how-to-rebuild-customer-relationship-howard-dobson-9781694205285","provider":"WR Book House","version":"1.0","type":"link"}