{"product_id":"how-to-say-it-for-jack-griffin-9780735204478","title":"How to Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence","description":"\u003cb\u003e An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff. \u003c\/b\u003e \u003cp\u003e\u003c\/p\u003e From the author of \u003ci\u003eHow to Say It(r) at Work\u003c\/i\u003e, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include: \u003cp\u003e\u003c\/p\u003e ?Building leadership vocabulary \u003cp\u003e\u003c\/p\u003e ?Establishing ground rules \u003cp\u003e\u003c\/p\u003e ?Projecting credibility \u003cp\u003e\u003c\/p\u003e ?Avoiding day-one mistakes \u003cp\u003e\u003c\/p\u003e ?Handling crises and criticism \u003cp\u003e\u003c\/p\u003e ?Motivating and inspiring \u003cp\u003e\u003c\/p\u003e ?Making meetings work\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Jack Griffin\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0735204470\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780735204478\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Prentice Hall Press\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/06\/2010\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 256\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.84lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.24h x 7.38w x 0.58d","brand":"Jack Griffin","offers":[{"title":"Paperback","offer_id":44047776514303,"sku":"9780735204478","price":18.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_256f248e-af73-429a-bb42-4b5d579b8490.jpg?v=1684992115","url":"https:\/\/www.whiterainbookhouse.com\/products\/how-to-say-it-for-jack-griffin-9780735204478","provider":"WR Book House","version":"1.0","type":"link"}