{"product_id":"how-to-tell-anyone-anything-richard-gallagher-9780814410158","title":"How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work","description":"\u003cp\u003e\u003cstrong\u003eNo one likes to be criticized, but this book teaches the communication skills needed to successfully get the message across while keeping feelings and relationships intact.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eDrawing from the latest in psychology on how best to connect with others, \u003cem\u003eHow to Tell Anyone Anything\u003c\/em\u003e steers you away from the common mistake of providing feedback by focusing on what's wrong and shows you instead how to provide clear, constructive positive messages that create real behavior and performance change.\u003c\/p\u003e\u003cp\u003eYou'll learn how to: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003ebe more candid, \u003c\/li\u003e\n\u003cli\u003eprioritize relationships, \u003c\/li\u003e\n\u003cli\u003eask important questions, \u003c\/li\u003e\n\u003cli\u003ereframe difficult messages, \u003c\/li\u003e\n\u003cli\u003econtrol your emotions, \u003c\/li\u003e\n\u003cli\u003eand be graceful when you're on the receiving end of difficult feedback.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eComplete with illuminating examples and a unique step-by-step process, \u003cem\u003eHow to Tell Anyone Anything\u003c\/em\u003e gives you powerful insight into how we all react naturally to criticism--and how to transform interactions that might become verbal tugs-of-war into collaborative problem-solving sessions.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Richard Gallagher\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0814410154\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780814410158\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Amacom\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 06\/01\/2009\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 240\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.85lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.96h x 6.38w x 0.56d\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003eReference and Research Bk News\u003c\/i\u003e 08\/01\/2009 pg. 124","brand":"Richard Gallagher","offers":[{"title":"Paperback","offer_id":43980601000191,"sku":"9780814410158","price":14.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_0417bf61-bd82-4a4b-911d-8bf262fdcbf4.jpg?v=1683250834","url":"https:\/\/www.whiterainbookhouse.com\/products\/how-to-tell-anyone-anything-richard-gallagher-9780814410158","provider":"WR Book House","version":"1.0","type":"link"}