{"product_id":"im-sorry-i-broke-your-karen-phelan-9781609947392","title":"I'm Sorry I Broke Your Company: When Management Consultants Are the Problem, Not the Solution","description":"Karen Phelan is sorry. She really is. She tried to do business by the numbers--the management consultant way--developing measures, optimizing processes, and quantifying performance. The only problem is that businesses are run by people. And people can't be plugged into formulas or summed up in scorecards. \u003cp\u003e\u003c\/p\u003e Phelan dissects a whole range of consulting treatments for unhealthy companies and shows why they're essentially fad diets: superficial would-be fixes that don't result in lasting improvements and can cause serious damage. With a mix of clear-eyed business analysis, heart-wrenching stories, and hard-won lessons for both consultants and the people who hire them, this book is impossible to put down and impossible to ignore. Karen Phelan and other consultants may have \"broken\" your company, but she's eager to make amends.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Karen Phelan\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1609947398\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781609947392\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Berrett-Koehler Publishers\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/07\/2013\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 224\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.76lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.98h x 6.07w x 0.61d\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003ePublishers Weekly\u003c\/i\u003e 04\/29\/2013","brand":"Karen Phelan","offers":[{"title":"Paperback","offer_id":44716452675839,"sku":"9781609947392","price":19.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_73821a72-8299-4508-90fb-b88fa1739ccf.jpg?v=1705682404","url":"https:\/\/www.whiterainbookhouse.com\/products\/im-sorry-i-broke-your-karen-phelan-9781609947392","provider":"WR Book House","version":"1.0","type":"link"}