{"product_id":"integrating-business-management-processes-titus-de-silva-9780367529970","title":"Integrating Business Management Processes: Volume 2: Support and Assurance Processes","description":"\u003cp\u003e\u003cstrong\u003e\u003cem\u003eIntegrating Business Management Processes: Volume 2: Support and Assurance Processes (978-0-367-48548-1)\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003e\u003cem\u003eShelving Guide: Business \u0026amp; Management\u003c\/em\u003e\u003c\/strong\u003e \u003c\/p\u003e \u003cp\u003eThe backbone of any organisation is its management system. It must reflect the needs of the organisation and the requirements of its customers. Compliance with legal requirements and ethical environmental practices contributes towards the sustainability of the management system. Whatever the state of maturity of the management, this book, one of three, provides useful guidance to design, implement, maintain and improve its effectiveness.\u003c\/p\u003e \u003cp\u003eThis volume provides a comprehensive coverage of the key support and assurance processes. Topics include document control, communication, marketing, information systems and technology, human resource management, training and development, customer relations management, financial management and measurement and analysis to name a few.\u003c\/p\u003e \u003cp\u003eThis book, with its series of examples and procedures, shows how organisations can benefit from satisfying customer requirement and the requirements of ISO standards to gain entry into lucrative markets.\u003c\/p\u003e\u003cb\u003e \u003c\/b\u003e\u003cp\u003eTitus De Silva is a consultant in management skills development, pharmacy practice, quality management and food safety and an advisor to the newly established National Medicines Regulatory Authority (NMRA) in Sri Lanka. \u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Titus de Silva\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0367529971\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780367529970\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Productivity Press\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 02\/01\/2022\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 288\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.26lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 10.00h x 7.00w x 0.69d","brand":"Titus de Silva","offers":[{"title":"Paperback","offer_id":48086532784383,"sku":"9780367529970","price":77.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_667b27aa-f222-4873-9916-28ce20b62d1f.jpg?v=1769095213","url":"https:\/\/www.whiterainbookhouse.com\/products\/integrating-business-management-processes-titus-de-silva-9780367529970","provider":"WR Book House","version":"1.0","type":"link"}