{"product_id":"integrating-quality-and-risk-management-marieta-stefanova-9781803565330","title":"Integrating Quality and Risk Management in Logistics","description":"This book focuses on the integration of quality and risk management in logistics. It examines theoretical and practical guidelines and addresses the main risks of non-compliance with the customer and legislative requirements that arise in a constantly changing external environment. Chapters discuss changes in quality and risk management in logistics, research methodologies, and the risks of non-conforming services. The book also includes a Logistics Services Satisfaction Survey. The analyses presented give us a reason to believe that the development of a systematic approach, including both satisfaction analysis and risk factor analysis, may be sufficient grounds for initiating improvements in customer service.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Marieta Stefanova\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1803565330\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781803565330\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Intechopen\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 03\/23\/2022\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 124\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.88lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.61h x 6.69w x 0.31d","brand":"Marieta Stefanova","offers":[{"title":"Hardcover","offer_id":44059168669951,"sku":"9781803565330","price":155.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_dfc75e84-5e52-4a5e-a007-ce17f78d1af6.jpg?v=1685056616","url":"https:\/\/www.whiterainbookhouse.com\/products\/integrating-quality-and-risk-management-marieta-stefanova-9781803565330","provider":"WR Book House","version":"1.0","type":"link"}