{"product_id":"itilr-foundation-essentials-itil-4-claire-agutter-9781787782136","title":"ITIL(R) Foundation Essentials ITIL 4 Edition: The ultimate revision guide","description":"\u003cp\u003eITIL\u003csup\u003e(R)\u003c\/sup\u003e 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.\u003c\/p\u003e\u003cp\u003e\u003cem\u003eITIL\u003csup\u003e(R) \u003c\/sup\u003eFoundation Essentials ITIL 4 Edition is the ultimate revision guide\u003c\/em\u003e for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. \u003c\/p\u003e\u003cp\u003eWhether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It: \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThis second edition has been updated to align with amendments to the ITIL\u003cem\u003e\u003csup\u003e(R)\u003c\/sup\u003e\u003c\/em\u003e 4 Foundation syllabus, including: \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eStart preparing for your ITIL Foundation exam - order your copy today.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eITIL(R) is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Claire Agutter\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1787782131\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781787782136\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Itgp\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/09\/2020\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 90\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.22lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 7.81h x 5.06w x 0.19d","brand":"Claire Agutter","offers":[{"title":"Paperback","offer_id":44044431261951,"sku":"9781787782136","price":19.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_a1827f0a-08f1-40b7-b80c-b994901dc693.jpg?v=1684972812","url":"https:\/\/www.whiterainbookhouse.com\/products\/itilr-foundation-essentials-itil-4-claire-agutter-9781787782136","provider":"WR Book House","version":"1.0","type":"link"}