{"product_id":"its-all-your-fault-at-bill-eddy-9781936268665","title":"It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People","description":"\u003cb\u003eThe award-winning book that gives readers a method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work.\u003c\/b\u003e \u003cp\u003e\u003c\/p\u003eIncreasingly, high-conflict people--especially narcissists and bullies--are showing up in the workplace. \u003ci\u003eIt's All Your Fault at Work \u003c\/i\u003e addresses ways of managing the behavior of high-conflict people (HCP). \u003cp\u003e\u003c\/p\u003eBased on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior. \u003cp\u003e\u003c\/p\u003e\"\u003ci\u003eThis book belongs in every leader's library. Although I believe there's a pearl of good in everyone, some people's pearl is hard to find. You may not be able to change a high conflict personality, but by using Bill Eddy's and Georgi DiStefano's techniques, you'll be able to keep the focus on solutions rather than arguments.\u003c\/i\u003e\" \u003cp\u003e\u003c\/p\u003e--\u003cb\u003eKen Blanchard\u003c\/b\u003e, coauthor of \u003ci\u003eThe One Minute Manager(R)\u003c\/i\u003e and \u003ci\u003eLeading at a Higher Level\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Bill Eddy, L. Georgi DiStefano\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1936268663\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781936268665\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Unhooked Books\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 02\/03\/2015\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 244\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.65lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.40h x 5.50w x 0.60d\u003cbr\u003e\u003cb\u003eAward:\u003c\/b\u003e Axiom Business Book Awards - Bronze Medal Winner","brand":"Bill Eddy","offers":[{"title":"Paperback","offer_id":43978844143871,"sku":"9781936268665","price":19.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_8c39f986-7977-4fcd-9836-11e4f23615fe.jpg?v=1683243246","url":"https:\/\/www.whiterainbookhouse.com\/products\/its-all-your-fault-at-bill-eddy-9781936268665","provider":"WR Book House","version":"1.0","type":"link"}