{"product_id":"itsm-for-leaders-jeffrey-tefertiller-9798676915704","title":"ITSM for Leaders: 3rd Edition: A Leader's Guide to Understanding IT Service Management","description":"This book offers IT and organization leaders an easy-to-read resource to better understand IT Service Management and how best to leverage its capabilities.Service Management Leadership is the name of Jeffrey's consulting practice and YouTube channel. These are to help leaders grow in their understanding of ITSM. Also, all proceeds from the sale of this book will be donated to charity. This book was not written for self-gain. Rather, it is to help leaders and help others through the book's proceeds. Third Edition - Full Color\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Jeffrey Tefertiller\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 8676915709\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798676915704\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 08\/19\/2020\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 168\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.70lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.02h x 5.98w x 0.44d","brand":"Jeffrey Tefertiller","offers":[{"title":"Paperback","offer_id":44920125686015,"sku":"9798676915704","price":31.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_45aafbb0-0267-4eb0-a8da-faa71af72105.jpg?v=1710360254","url":"https:\/\/www.whiterainbookhouse.com\/products\/itsm-for-leaders-jeffrey-tefertiller-9798676915704","provider":"WR Book House","version":"1.0","type":"link"}