{"product_id":"itsm-in-the-outsourced-world-jeffrey-tefertiller-9781721925261","title":"ITSM in the Outsourced World of IT: Balancing the Benefits of Outsourcing While Applying the Appropriate Level of ITSM Governance","description":"The author's fourth book on the topic of ITSM leadership, expanding upon the fundamentals of IT Service Management (ITSM). This book will offer solutions relating to the use of ITSM (IT Service Management) with an ever-increasing outsourced IT workforce.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Jeffrey Tefertiller\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1721925260\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781721925261\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Createspace Independent Publishing Platform\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 06\/25\/2018\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 136\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.58lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.35d","brand":"Jeffrey Tefertiller","offers":[{"title":"Paperback","offer_id":48659497451775,"sku":"9781721925261","price":34.99,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.whiterainbookhouse.com\/products\/itsm-in-the-outsourced-world-jeffrey-tefertiller-9781721925261","provider":"WR Book House","version":"1.0","type":"link"}