{"product_id":"journey-to-excellence-javon-r-bea-9781441528087","title":"Journey to Excellence: Five Principles for Delivering Exceptional Service and Quality You Can Measure","description":"\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Javon R. Bea\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1441528083\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781441528087\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Xlibris\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/28\/2009\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 220\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.06lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.63d","brand":"Javon R. Bea","offers":[{"title":"Hardcover","offer_id":48439164010751,"sku":"9781441528087","price":29.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_6c7efd03-a009-444f-924c-136b5c95faae.jpg?v=1777175864","url":"https:\/\/www.whiterainbookhouse.com\/products\/journey-to-excellence-javon-r-bea-9781441528087","provider":"WR Book House","version":"1.0","type":"link"}