{"product_id":"leading-total-quality-orlando-e-blake-9781591133599","title":"Leading Total Quality: Management's Role in Aligning Leadership \u0026 Total Quality Practice","description":"How do some organizations consistently achieve high quality products and services? In concise and straightforward language, Dr. Blake explains how the best organizations combine total quality and great leadership practices to create and sustain total customer satisfaction.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Orlando E. Blake\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1591133599\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781591133599\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Booklocker.com\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 06\/29\/2003\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 108\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.32lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.50h x 5.50w x 0.26d","brand":"Orlando E. Blake","offers":[{"title":"Paperback","offer_id":48241367679231,"sku":"9781591133599","price":22.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_c186c88c-89de-4433-9c92-9533a300316e.jpg?v=1772654091","url":"https:\/\/www.whiterainbookhouse.com\/products\/leading-total-quality-orlando-e-blake-9781591133599","provider":"WR Book House","version":"1.0","type":"link"}