{"product_id":"learn-telephone-skills-clive-m-harman-9781987433203","title":"Learn Telephone Skills","description":"Learn Telephone Techniques. How to Communicate Effectively. How to use Listening Skills. How to Create the Right Image. Learn the Needs of a Caller. How to Deal with a Difficult Customer. How to Deal with an Angry Caller. How to Deal with Talkative People. How to Manage Call Backs. Learn Telephone Sales.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Clive M. Harman\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1987433203\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781987433203\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Createspace Independent Publishing Platform\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/05\/2018\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 78\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.26lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.02h x 5.98w x 0.16d","brand":"Clive M. Harman","offers":[{"title":"Paperback","offer_id":44052611072255,"sku":"9781987433203","price":6.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_3d519a87-082d-4c2b-9d6f-0ffb5dbd79b3.jpg?v=1685019799","url":"https:\/\/www.whiterainbookhouse.com\/products\/learn-telephone-skills-clive-m-harman-9781987433203","provider":"WR Book House","version":"1.0","type":"link"}