{"product_id":"learning-to-run-a-david-broadbent-9781908596901","title":"Learning To Run - A Guide To Business Process Re-engineering","description":"David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: - No Cross-functional communication or co-operation. - No understanding of the end-to-end process - No ownership of the end-to-end process - Blame culture - Silo mentality - Resistance to change - Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e David Broadbent\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1908596902\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781908596901\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Grosvenor House Publishing Limited\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/23\/2012\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 218\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.62lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.50h x 5.50w x 0.50d","brand":"David Broadbent","offers":[{"title":"Paperback","offer_id":48445849633023,"sku":"9781908596901","price":16.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_ee8f56a6-18ce-45a5-9a5c-96f305428d6c.jpg?v=1777221049","url":"https:\/\/www.whiterainbookhouse.com\/products\/learning-to-run-a-david-broadbent-9781908596901","provider":"WR Book House","version":"1.0","type":"link"}