{"product_id":"level-3-customer-service-specialist-tim-webb-9781789632866","title":"Level 3 Customer Service Specialist","description":"\u003cp\u003e\u003cstrong\u003e\u003cem\u003eLevel 3: Customer Service Specialist \u003c\/em\u003e\u003c\/strong\u003e has been designed and written to support those studying for the Level 3 Customer Service Specialist Apprenticeship and also the Level 2 Customer Service Practitioner Apprenticeship and other, similar, Level 2\/3 Diplomas and Certificates in Customer Service.\u003c\/p\u003e\u003cp\u003eThe book covers the theories and hypotheses covered in the syllabus of the qualifications and explains them in a plain and straightforward manner.\u003c\/p\u003e\u003cp\u003eThe book is designed to match the modules of study in the apprenticeship standard and therefore make selective study very straightforward.\u003c\/p\u003e\u003cp\u003eIt is also intended that this book will become a valuable point of reference not only whilst studying for an apprenticeship, but also afterwards, with many areas of support and guidance appropriate and relevant to a career in Customer Service after the qualification has been achieved.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Tim Webb\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1789632862\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781789632866\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Choir Press\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 03\/31\/2022\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 250\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.78lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.21h x 6.14w x 0.53d","brand":"Tim Webb","offers":[{"title":"Paperback","offer_id":44045604389119,"sku":"9781789632866","price":27.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_929d5d2c-3f24-4ee8-a74e-4d18dcb74c06.jpg?v=1684979667","url":"https:\/\/www.whiterainbookhouse.com\/products\/level-3-customer-service-specialist-tim-webb-9781789632866","provider":"WR Book House","version":"1.0","type":"link"}