{"product_id":"making-hostile-words-harmless-kate-cohen-posey-9780470281949","title":"Making Hostile Words Harmless: A Guide to the Power of Positive Speaking for Helping Professionals and Their Clients","description":"Infused with wisdom and a strong dose of humor, \u003ci\u003eMaking Hostile Words Harmless\u003c\/i\u003e offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to diffuse difficult exchanges. Filled with helpful tools, the book uses the martial art of Aikido, or the 'way of harmony' to teach the 'verbal arts' of confirming, inquiring, understanding, and evoking.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Kate Cohen-Posey\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0470281944\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780470281949\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Wiley\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/01\/2008\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 208\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.66lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.21h x 6.29w x 0.54d","brand":"Kate Cohen-Posey","offers":[{"title":"Paperback","offer_id":46292886978815,"sku":"9780470281949","price":44.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_4040510d-a789-4e22-aae4-88eaa0820502.jpg?v=1730210460","url":"https:\/\/www.whiterainbookhouse.com\/products\/making-hostile-words-harmless-kate-cohen-posey-9780470281949","provider":"WR Book House","version":"1.0","type":"link"}