{"product_id":"managerial-control-of-american-workers-mel-van-elteren-9781476664996","title":"Managerial Control of American Workers: Methods and Technology from the 1880s to Today","description":"\u003cp\u003e Today, surveillance and regulation of employees are pervasive at all levels (except the highest) in a wide variety of American workplaces. Digital information systems have become important tools of managerial control. The constraints built into these systems by so-called \"business process reengineering\" are a continuation of scientific management principles developed during the late 19th century. Additional means of control have included employment-based \"welfare capitalism,\" and human relations and corporate culture approaches.\u003c\/p\u003e\u003cp\u003e This book provides fresh insight into various practices of managerial control from the 1880s to the present and their effects on work organization and quality, and worker skill requirements.\u003c\/p\u003e\u003cp\u003e The author highlights current developments--including those focused on highly skilled knowledge workers--accounting for enhanced automation, offshoring and related changes in the production and distribution of goods and services.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Mel Van Elteren\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1476664994\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781476664996\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e McFarland \u0026amp; Company\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 03\/13\/2017\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 348\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.00lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.80d","brand":"Mel Van Elteren","offers":[{"title":"Paperback","offer_id":48485288575231,"sku":"9781476664996","price":39.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_a400f2ce-ff1d-4951-ba40-887a8d28362b.jpg?v=1778049011","url":"https:\/\/www.whiterainbookhouse.com\/products\/managerial-control-of-american-workers-mel-van-elteren-9781476664996","provider":"WR Book House","version":"1.0","type":"link"}