{"product_id":"managing-americas-small-communities-david-h-folz-9780742543393","title":"Managing America's Small Communities: People, Politics, and Performance","description":"In their book, Managing America's Small Communities, David Folz and P. Edward French examine the relevant trends, executive behavior, service quality, and service performance measurement in small communities. The theme is the value added to small communities that evidence professionalism in administration. Professional managers base service strategies on needs rather than demands, emphasize long-term community interests, promote equality, and advance citizen participation. The findings show that city managers are more extensively engaged than mayors in governmental process decisions and help to advance the level of service quality in small communities.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e David H. Folz, Edward P. French\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0742543390\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780742543393\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Rowman \u0026amp; Littlefield Publishers\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 08\/25\/2005\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 192\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.63lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.58h x 5.98w x 0.56d\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003eChoice\u003c\/i\u003e 02\/01\/2006 pg. 1092","brand":"David H. Folz","offers":[{"title":"Paperback","offer_id":47202666610943,"sku":"9780742543393","price":49.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_6f25e797-3cc1-4e12-9357-64a2d210bfe2.jpg?v=1756833044","url":"https:\/\/www.whiterainbookhouse.com\/products\/managing-americas-small-communities-david-h-folz-9780742543393","provider":"WR Book House","version":"1.0","type":"link"}