{"product_id":"managing-assertively-madelyn-burley-allen-9780471039716","title":"Managing Assertively: How to Improve Your People Skills: A Self-Teaching Guide","description":"A proven program for increasing your management skills \u003cp\u003e\u003c\/p\u003e Managing Assertively has helped tens of thousands of businesspeoplebecome more effective managers by sharpening their people skills.Leading management trainer Madelyn Burley-Allen shows you how you, too, can learn to resolve conflicts and defuse interpersonalproblems that invariably arise at work. Her step-by-steptechniques, clear examples, and competence-building exercises willimmediately improve your supervisory skills, sharpen yourself-awareness, and make you a more confident, assertive manager.You'll learn how to: \u003cbr\u003e * Use eight building blocks to become a more effective manager\u003cbr\u003e * Overcome self-defeating behavior\u003cbr\u003e * Handle criticism to maintain and enhance self-esteem\u003cbr\u003e * State limits and expectations to clarify assignments\u003cbr\u003e * Become a more effective listener\u003cbr\u003e * Receive and give positive feedback to enhance team building\u003cbr\u003e * Handle conflict, stress, personal problems, and a wide range ofother difficult on-the-job situations\u003cbr\u003e * By following the user-friendly, interactive, self-teachingformat, you can work at your own pace as you master managementessentials.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Madelyn Burley-Allen\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0471039713\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780471039716\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Wiley\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 05\/01\/1995\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 240\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.08lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.22h x 7.50w x 0.55d","brand":"Madelyn Burley-Allen","offers":[{"title":"Paperback","offer_id":43919870492927,"sku":"9780471039716","price":26.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/products\/img_ae075432-eac9-43fb-b6ad-3584cf82001f.jpg?v=1680812365","url":"https:\/\/www.whiterainbookhouse.com\/products\/managing-assertively-madelyn-burley-allen-9780471039716","provider":"WR Book House","version":"1.0","type":"link"}