{"product_id":"managing-customer-trust-satisfaction-and-riyad-eid-9781466636316","title":"Managing Customer Trust, Satisfaction, and Loyalty through Information Communication Technologies","description":"Due to the growth of internet and mobile applications, relationship marketing continues to evolve as technology offers more collaborative and social communication opportunities. Managing Customer Trust, Satisfaction, and Loyalty through Information Communication highlights technology's involvement with business processes in different sectors and industries while identifying marketing activities that are affected by its usage. This reference is a vital source for organizational managers, executives, and professionals, as well as academics and students interested in this constantly changing field.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Riyad Eid\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1466636319\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781466636316\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Business Science Reference\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 03\/31\/2013\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 428\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 2.65lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 11.10h x 8.70w x 1.10d","brand":"Riyad Eid","offers":[{"title":"Hardcover","offer_id":48013937508607,"sku":"9781466636316","price":185.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_c17af09d-ab94-4f41-bd78-5e669035dee6.jpg?v=1767745701","url":"https:\/\/www.whiterainbookhouse.com\/products\/managing-customer-trust-satisfaction-and-riyad-eid-9781466636316","provider":"WR Book House","version":"1.0","type":"link"}