{"product_id":"managing-web-service-quality-khaled-m-khan-9781605660424","title":"Managing Web Service Quality: Measuring Outcomes and Effectiveness","description":"Web services are increasingly important in information technology with the expansive growth of the Internet. As services proliferate in domains ranging from e-commerce to digital government, the need for tools and methods to measure and guide the achievement of quality outcomes is critical for organizations. Managing Web Service Quality: Measuring Outcomes and Effectiveness focuses on the advances in Web service quality, covering topics such as quality requirements, security issues, and development and integration methods of providing quality services. Covering both technical and managerial issues related to Web service quality, this authoritative collection provides academicians, researchers, and practitioners with the most advanced research in the field.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Khaled M. Khan\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1605660426\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781605660424\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Information Science Reference\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 10\/31\/2008\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 420\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 2.80lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 11.00h x 8.60w x 1.00d\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003eScitech Book News\u003c\/i\u003e 12\/01\/2008 pg. 155","brand":"Khaled M. Khan","offers":[{"title":"Hardcover","offer_id":48088628101375,"sku":"9781605660424","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_f931ef5e-6058-4979-8bbb-15e10d9454e8.jpg?v=1769105805","url":"https:\/\/www.whiterainbookhouse.com\/products\/managing-web-service-quality-khaled-m-khan-9781605660424","provider":"WR Book House","version":"1.0","type":"link"}