{"product_id":"mapping-workflows-and-managing-knowledge-john-l-kmetz-dba-9781460935170","title":"Mapping Workflows and Managing Knowledge: Simply, Sensibly, Flexibly, and without Software","description":"An approach to graphically describe and diagnose any workflow in any organization, that can be applied by anyone, and clearly communicate results and recommendations.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e John L. Kmetz Dba\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1460935179\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781460935170\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Createspace Independent Publishing Platform\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 02\/18\/2011\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 180\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.81lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 10.00h x 8.00w x 0.47d","brand":"John L. Kmetz Dba","offers":[{"title":"Paperback","offer_id":48439249371391,"sku":"9781460935170","price":44.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_8ad3d19e-f2b3-4f35-b290-6e78b828c258.jpg?v=1777176411","url":"https:\/\/www.whiterainbookhouse.com\/products\/mapping-workflows-and-managing-knowledge-john-l-kmetz-dba-9781460935170","provider":"WR Book House","version":"1.0","type":"link"}