{"product_id":"next-in-line-timothy-j-hoff-9780190626341","title":"Next in Line: Lowered Care Expectations in the Age of Retail- And Value-Based Health","description":"\u003cp\u003eFor all the political branding and rebranding of healthcare in the United States, its fundamental unit of currency remains the doctor-patient relationship. This relationship has undergone seismic changes during the twenty-first century, including the introduction of new players (the so-called healthcare \"team\") and care delivery in settings like big-box stores and bureaucratic health systems. But are any of us better off?\u003c\/p\u003e\u003cp\u003e\u003cem\u003eNext in Line\u003c\/em\u003e is the first book to examine the doctor-patient relationship in the context of its new environs, in particular the impact of efficiency-driven innovation and retail-care models on physician mindsets and the patient experience. The overall picture is one of lowered expectations-a transactional, impersonal, and institutionally-limited incarnation of the medical bedside that leaves all parties underwhelmed and overstressed.\u003c\/p\u003e\u003cp\u003eBy first conducting a macro-analysis of key industry trends (including the widespread use of performance metrics and retail principles), then measuring these trends' impacts through interviews with physicians and patients, ext in Line is both an examination and a critique of a care system at a crossroads. It is essential reading for understanding why relational care matters -- and why it must be saved in a corporatized health system bent on using retail approaches to deliver care.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Timothy J. Hoff\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0190626348\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780190626341\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Oxford University Press\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/25\/2017\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 256\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.65lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.10h x 5.40w x 0.60d\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003eChoice\u003c\/i\u003e 09\/01\/2018","brand":"Timothy J. Hoff","offers":[{"title":"Paperback","offer_id":47202620801279,"sku":"9780190626341","price":65.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_44f60a1b-3830-41a5-809c-c72412da9daf.jpg?v=1756832902","url":"https:\/\/www.whiterainbookhouse.com\/products\/next-in-line-timothy-j-hoff-9780190626341","provider":"WR Book House","version":"1.0","type":"link"}