{"product_id":"on-the-record-dionna-a-smith-9798993606903","title":"On The Record: A Practical Guide To Crisis Communication For Executive and Public Leaders","description":"\u003cp\u003eWhen leaders fail, it is rarely because they lack skill. It is because they underestimate the power of their silence. In moments of crisis, uncertainty is inevitable. Panic is optional.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eIn On the Record: A Practical Guide to Crisis Communication for Executives and Public Leaders, award-winning C-suite communications strategist Dionna Smith delivers a strategic framework for communicating when pressure is high, facts are incomplete, and trust is at risk.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eDrawing on decades of experience advising corporate executives, public officials, nonprofit leaders, and political candidates, Smith reveals how leadership is tested not when answers are clear, but when they are not.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThis is not a book about spin.\u003c\/p\u003e\u003cp\u003eIt is not about controlling the narrative.\u003c\/p\u003e\u003cp\u003eIt is not about perfection.\u003c\/p\u003e\u003cp\u003eIt is about protecting credibility.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eInside, readers will learn how to: \u003c\/p\u003e\u003cp\u003e- Communicate when information is still unfolding\u003c\/p\u003e\u003cp\u003e- Balance transparency with responsibility\u003c\/p\u003e\u003cp\u003e- Avoid premature statements that erode trust\u003c\/p\u003e\u003cp\u003e- Lead teams through uncertainty with steadiness\u003c\/p\u003e\u003cp\u003e- Preserve public and organizational confidence\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThrough real-world scenarios spanning public safety incidents, workplace crises, nonprofit accountability, and political leadership, Smith provides practical guidance for leaders who must speak when the stakes are high.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eBecause when the next storm comes, and it always does, trust is built or broken by what leaders say next.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eIdeal for: \u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e- Corporate executives and board members\u003c\/p\u003e\u003cp\u003e- Government officials and public administrators\u003c\/p\u003e\u003cp\u003e- Political candidates preparing for public scrutiny\u003c\/p\u003e\u003cp\u003e- Communications professionals and policy advisors\u003c\/p\u003e\u003cp\u003e- Emerging leaders preparing to step into visible roles\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Dionna A. Smith\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798993606903\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e On the Record Publishing\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 03\/04\/2026\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 162\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.50lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.37d","brand":"Dionna A. Smith","offers":[{"title":"Paperback","offer_id":48440896815359,"sku":"9798993606903","price":19.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_4ed4af96-cedb-492d-a6a4-2eb548b5c168.jpg?v=1777187395","url":"https:\/\/www.whiterainbookhouse.com\/products\/on-the-record-dionna-a-smith-9798993606903","provider":"WR Book House","version":"1.0","type":"link"}