{"product_id":"open-service-management-foundation-the-open-service-management-alliance-9781940917207","title":"Open Service Management Foundation","description":"This coursebook is for students participating in Open Service Management Foundation 2-day classroom training. It includes every slide the instructor presents, along with notes, and two full sample exams with answers and rationales.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e The Open Service Management Alliance\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1940917204\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781940917207\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Open Service Management Alliance\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/26\/2018\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 344\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.76lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 11.00h x 8.50w x 0.72d","brand":"The Open Service Management Alliance","offers":[{"title":"Paperback","offer_id":47200938721535,"sku":"9781940917207","price":36.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_9cc84dd4-72da-4456-a3ef-16c567d6d11d.jpg?v=1756788348","url":"https:\/\/www.whiterainbookhouse.com\/products\/open-service-management-foundation-the-open-service-management-alliance-9781940917207","provider":"WR Book House","version":"1.0","type":"link"}