{"product_id":"organizational-communication-imperatives-phillip-k-tompkins-9780195329667","title":"Organizational Communication Imperatives: Lessons of the Space Program","description":"\u003cem\u003eOrganizational Communication Imperatives: Lessons of the Space Program\u003c\/em\u003e, by Phillip K. Tompkins, provides unparalleled insight into the communication successes and failures of NASA's Marshall Space Flight Center. It spans a 25-year period--from the Apollo Program to the present-day dilemmas of the space program. Much of the book focuses on communication problems involved in the Challenger disaster. Tompkins is a master of what Clifford Geertz called \"thick description.\" The result is a compelling, richly-detailed case study that brings alive the field of communication to students. \u003cem\u003eOrganizational Communication Imperatives\u003c\/em\u003e eases the job of teaching by providing students with a narrative that stimulates interest, contextualizes abstract principles, and leads students into theory with greater understanding. \u003cp\u003e\u003c\/p\u003eThrough their study of the Marshall Center, students are exposed to \u003cp\u003e\u003c\/p\u003e* how complex organizational structure changes over time.\u003cbr\u003e* how employees are affected by these changes.\u003cbr\u003e* how an organization may react to a major crisis.\u003cbr\u003e* how an organization responds to different types of leadership.\u003cbr\u003e* what it takes to bring an ailing organization back to health.\u003cbr\u003eThe text thus provides a more comprehensive insight into the functioning of one organization--rather than attempting to describe how all organizations function--than is offered in any other book of this type. Yet the analysis offered can be applied to any organization to improve communication. \u003cp\u003e\u003c\/p\u003eTompkins's work as an organizational communication consultant to the Marshall Center during the Apollo Program, under legendary German rocket scientist Wernher von Braun, is well known. In 1990, Tompkins returned to Huntsville to interview top management and assess the Center's recovery since the Challenger disaster. \u003cp\u003e\u003c\/p\u003eThe book takes the shape of a first-person narrative, which gives it an accessible, personal style rarely found in textbooks. Students will have no difficulty with comprehension. \u003cp\u003e\u003c\/p\u003eIt is also unusual to present primary-source findings in a classroom text, as this book does. Students gain a sense of how original research is conducted as they use the book, which encourages development of their critical thinking skills. \u003cp\u003e\u003c\/p\u003eSuggested questions for discussion and essays, as well as class projects and exercises, are included in an appendix to assist the instructor in using the book to maximum advantage.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Phillip K. Tompkins\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 019532966X\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780195329667\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Oxford University Press\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/01\/1993\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 238\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.75lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.90h x 5.90w x 0.60d","brand":"Phillip K. Tompkins","offers":[{"title":"Paperback","offer_id":47579562606847,"sku":"9780195329667","price":135.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_5a781115-20bf-4893-9f04-d2a0d6e291a1.jpg?v=1763875059","url":"https:\/\/www.whiterainbookhouse.com\/products\/organizational-communication-imperatives-phillip-k-tompkins-9780195329667","provider":"WR Book House","version":"1.0","type":"link"}