{"product_id":"organizational-crisis-communication-finn-frandsen-9781446297063","title":"Organizational Crisis Communication: A Multivocal Approach","description":"When a crisis breaks out, it's not always just the organization that reacts - the news media, customers, employees, trade associations, politicians, activist groups, and PR experts may also respond. \u003cp\u003e\u003cbr\u003e This book offers a new and original perspective on crisis communication based on the theory of the Rhetorical Arena and the so-called multivocal approach. According to this approach, we gain a more dynamic and complex understanding of organizational crises if we focus not only on the communication produced by the organization but also take into account the many other voices who start communicating when a crisis breaks out.\u003c\/p\u003e \u003cp\u003eIt provides: \u003c\/p\u003e \u003cul\u003e \u003cli\u003eAn in-depth overview of the five key dimensions of organizational crises, crisis management and crisis communication \u003c\/li\u003e \u003cli\u003eA comprehensive introduction to the theory of the Rhetorical Arena and the multivocal approach to crisis communication, including some of the most important voices inside the arena \u003c\/li\u003e \u003cli\u003eA series of important international case studies and case examples in each chapter. \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eSuitable for students studying crisis communication modules on corporate communication, public relations, and management and organization studies courses.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Finn Frandsen, Winni Johansen\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1446297063\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781446297063\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Sage Publications Ltd\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/26\/2017\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 280\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.10lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.40h x 6.60w x 0.60d","brand":"Finn Frandsen","offers":[{"title":"Paperback","offer_id":43935807013119,"sku":"9781446297063","price":81.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/products\/img_51a10770-5778-4235-8cf6-654b506f0a44.jpg?v=1681421920","url":"https:\/\/www.whiterainbookhouse.com\/products\/organizational-crisis-communication-finn-frandsen-9781446297063","provider":"WR Book House","version":"1.0","type":"link"}