{"product_id":"patient-access-elizabeth-woodcock-9781568295336","title":"Patient Access: Tools and Strategies for the Medical Practice","description":"\u003cp\u003ePatient access is business-critical for today's medical practice. Patient access impacts appointment availability, the cost to deliver medical care, patient and referring physician satisfaction, as well as your practice's bottom line. Velocity to treatment is the new competitive advantage for medical practices. \u003c\/p\u003e\u003cp\u003e\u003cem\u003ePatient Access: Tools and Strategies for the Medical Practice\u003c\/em\u003e addresses the critical components of patient access: provider supply, patient demand, scheduling optimization, telephone management, call centers, virtual communication, and telehealth. It provides strategies, tools, and resources to help your practice effectively manage the patient access challenge.\u003c\/p\u003e\u003cp\u003eThe book will provide the strategies and tools to: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e- Balance provider supply and patient demand\u003c\/li\u003e\n\u003cli\u003e- Cultivate a patient access culture\u003c\/li\u003e\n\u003cli\u003e- Determine tactics to streamline call handling\u003c\/li\u003e\n\u003cli\u003e- Develop strategies to optimize scheduling\u003c\/li\u003e\n\u003cli\u003e- Create best practices in telephone management\u003c\/li\u003e\n\u003cli\u003e- Enhance communication with patients and referring physicians\u003c\/li\u003e\n\u003cli\u003e- Provide a detailed road map to design, develop, and manage a call center\u003c\/li\u003e\n\u003cli\u003e- Develop protocols for virtual communication and e-visits\u003c\/li\u003e\n\u003cli\u003e- Select systems that can provide an effective telephone platform\u003c\/li\u003e\n\u003cli\u003e- Benchmark key performance indicators (KPIs) to recommended patient access targets\u003c\/li\u003e\n\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Elizabeth Woodcock, Deborah Walker Keegan\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1568295332\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781568295336\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Medical Group Management Association\/Center f\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/14\/2017\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 250\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.75lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.53d\u003c\/ul\u003e","brand":"Elizabeth Woodcock","offers":[{"title":"Paperback","offer_id":43987888537855,"sku":"9781568295336","price":82.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_134013b5-7eb2-4d2d-88dc-23e3d9072cb4.jpg?v=1683291449","url":"https:\/\/www.whiterainbookhouse.com\/products\/patient-access-elizabeth-woodcock-9781568295336","provider":"WR Book House","version":"1.0","type":"link"}