{"product_id":"perfect-phrases-for-dealing-with-susan-benjamin-9780071597326","title":"Perfect Phrases for Dealing with Difficult Situations at Work: Hundreds of Ready-To-Use Phrases for Coming Out on Top Even in the Toughest Office Cond","description":"\u003cp\u003e\u003cb\u003eThe Right Phrase for Every Situation . . . Every Time\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWNo matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author of \u003ci\u003ePerfect Phrases for Dealing with Difficult People\u003c\/i\u003e, this handy reference of ready-to-use phrases will help you avoid disasters, steer clear of sticky circumstances with coworkers, and leave you in control. If you're asked to give an impromptu presentation or you accidentally send a personal e-mail to your boss, you'll have the best words for every situation, including: \u003c\/p\u003e \u003cul\u003e \u003cli\u003eHandling criticism and being heard criticizing\u003c\/li\u003e \u003cli\u003ePicking up the ball when someone else has dropped it\u003c\/li\u003e \u003cli\u003eGetting credit for your project when an associate takes the praise\u003c\/li\u003e \u003cli\u003eDeflecting a flirtatious client or coworker\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eFilled with phrases for every mistake, mix-up, and mishap, this guide will be become your best friend in the workplace. There are no difficult situations . . . when you have \"Perfect Phrases.\"\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Susan Benjamin\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0071597328\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780071597326\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e McGraw-Hill Companies\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 07\/24\/2008\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 224\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.50lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.10h x 5.00w x 0.70d","brand":"Susan Benjamin","offers":[{"title":"Paperback","offer_id":43981451755775,"sku":"9780071597326","price":20.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_be77016c-b165-468e-8f40-689d5a094405.jpg?v=1683255655","url":"https:\/\/www.whiterainbookhouse.com\/products\/perfect-phrases-for-dealing-with-susan-benjamin-9780071597326","provider":"WR Book House","version":"1.0","type":"link"}