{"product_id":"physicians-guide-to-surviving-cgcahps-mph-trina-e-dorrah-md-9781495292613","title":"Physician's Guide to Surviving CGCAHPS \u0026 HCAHPS","description":"\u003cp\u003e\u003ci\u003eWe all went into medicine with a desire to help others. Changes in health care have placed an increased emphasis on patient satisfaction. Unfortunately, patient satisfaction initiatives and surveys often leave providers feeling frustrated and defeated. This book will change that.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eImprove your patient satisfaction and quality of care with the \u003ci\u003ePhysician's Guide to Surviving CGCAHPS \u0026amp; HCAHPS\u003c\/i\u003e by Trina E. Dorrah, MD, MPH.\u003c\/p\u003e \u003cp\u003eHealth care is changing as patients demand more than just medical knowledge from their doctors. With the introduction of mandatory standardized patient satisfaction surveys, the pressure has never been greater.\u003c\/p\u003e \u003cp\u003eUnfortunately, most healthcare providers receive little to no training on how to improve patient satisfaction and maximize their CGCAHPS and HCAHPS scores.\u003c\/p\u003e \u003cp\u003eDr. Dorrah's easy-to-read guide fills this void by teaching doctors, physician assistants, nurse practitioners, and students the basics of patient satisfaction needed to succeed.\u003c\/p\u003e \u003cp\u003eWith step-by-step instructions, healthcare providers will learn the fundamentals of patient satisfaction, CGCAHPS and HCAHPS survey basics, and overall tips for thriving in the present environment of patient satisfaction surveys.\u003c\/p\u003e \u003cp\u003eBy breaking down this seemingly overwhelming subject into small, logical pieces, readers of the \u003ci\u003ePhysician's Guide to Surviving CGCAHPS \u0026amp; HCAHPS\u003c\/i\u003e can quickly and easily begin improving their patient satisfaction.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Mph Trina E. Dorrah MD\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1495292614\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781495292613\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Createspace Independent Publishing Platform\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 07\/01\/2014\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 110\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.35lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.23d\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003eKirkus Reviews\u003c\/i\u003e 01\/01\/0001","brand":"Mph Trina E. Dorrah MD","offers":[{"title":"Paperback","offer_id":46384175546623,"sku":"9781495292613","price":15.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_08ad869e-4c5e-4f43-bc59-290dd6de4ec8.jpg?v=1733282942","url":"https:\/\/www.whiterainbookhouse.com\/products\/physicians-guide-to-surviving-cgcahps-mph-trina-e-dorrah-md-9781495292613","provider":"WR Book House","version":"1.0","type":"link"}