{"product_id":"planning-and-designing-effective-metrics-martin-klubeck-9781484208274","title":"Planning and Designing Effective Metrics","description":"\u003cp\u003eMetrics are a hot topic. Executive leadership, boards of directors, management, and customers are all asking for data-based decisions. As a result, many managers, professionals, and change agents are asked to develop metrics, but have no clear idea of how to produce meaningful ones. Wouldn't it be great to have a fast, simple explanation of how to plan for and then design measurements to improve your organization?\u003c\/p\u003e\u003cp\u003e\u003cem\u003ePlanning and Designing Effective Metri\u003c\/em\u003e\u003cem\u003ecs\u003c\/em\u003e--an abridged version of author and metrics expert Martin Klubeck's \u003cem\u003eMetrics: \u003c\/em\u003e \u003cem\u003eHow to Improve Key Business Results\u003c\/em\u003e--provides that explanation and the tools you'll need to make your organization more effective. Not only does this brief book explain the \"why\" of metrics, but it walks you through a step-by-step process to create a clear picture of organizational health and how well you satisfy customer needs.\u003c\/p\u003e\u003cp\u003eThis book: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eProvides a guide for planning and designing useful metrics based on your unique organizational needs\u003c\/li\u003e\n\u003cli\u003eOffers the theory behind metrics to help you get exponentially better practical results\u003c\/li\u003e\n\u003cli\u003eShows how to select and use the proper tools for creating, implementing, and using metrics\u003c\/li\u003e\n\u003cli\u003eProvides examples of how to identify, collect, analyze, and report metrics that will be immediately useful for improving all aspects of the enterprise\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cem\u003ePlanning and Designing Effective Metri\u003c\/em\u003e\u003cem\u003ecs\u003c\/em\u003e\u003cem\u003e \u003c\/em\u003ewill help you to measure the right things, the right way--the first time. No wasted effort, no chasing data. You will learn how to create valuable measures of organizational success, like repeat customers, customer loyalty, and word-of-mouth advertising. That will help you not only to improve organizational results--you'll also multiply your career opportunities.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Martin Klubeck\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1484208277\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781484208274\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Apress\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 11\/19\/2014\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 128\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.44lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.31d","brand":"Martin Klubeck","offers":[{"title":"Paperback","offer_id":47202303901951,"sku":"9781484208274","price":29.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_30e99fbf-209e-416d-aa9e-a6a766048871.jpg?v=1756820202","url":"https:\/\/www.whiterainbookhouse.com\/products\/planning-and-designing-effective-metrics-martin-klubeck-9781484208274","provider":"WR Book House","version":"1.0","type":"link"}