{"product_id":"please-hold-fabricio-laguna-9781927584408","title":"Please Hold: The Power of Outcome-Driven Thinking","description":"\u003cp\u003e\u003cstrong\u003eHe Had Five Minutes to End the Call\u003c\/strong\u003e-\u003cstrong\u003eOr Change Everything.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cem\u003ePlease Hold: The Power of Outcome-Driven Thinking \u003c\/em\u003etakes you into the heart of corporate innovation, through the eyes of a professional determined to spark cultural transformation.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eBlending narrative and insight, this book offers a practical roadmap for anyone seeking to drive change, foster innovation, and create sustainable success-in the boardroom or beyond.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eWhether you're an executive trying to revitalize your organization, a team leader guiding others through uncertainty, or an early-career professional eager to make your mark, Please Hold explores the tools and mindset necessary to navigate the complexities of modern work.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\"A journey to a set of powerful business-related insights.\"\u003c\/p\u003e\u003cp\u003e- Dr. Karl Wiegers, Author of \u003cem\u003eSoftware Requirements Essentials\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\"A compelling call-to-action for anyone passionate about organizational improvement and customer experience.\"\u003c\/p\u003e\u003cp\u003e- Christina Lovelock, Author of\u003cem\u003e Careers in Tech, Data and Digital\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\"A business analysis novel that weaves together drama, romance, intrigue, and a surprising twist!\"\u003c\/p\u003e\u003cp\u003e- Barbara Carkenord, Author of \u003cem\u003eSeven Steps to Mastering Business Analysis (First Edition)\u003c\/em\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Fabricio Laguna\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 192758440X\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781927584408\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e International Institute of Business Analysis\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 05\/23\/2025\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 250\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.65lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.50h x 5.50w x 0.53d","brand":"Fabricio Laguna","offers":[{"title":"Paperback","offer_id":46974791057663,"sku":"9781927584408","price":24.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_4b1343a4-9f4e-497d-ab40-7f87781ed9ce.jpg?v=1750876054","url":"https:\/\/www.whiterainbookhouse.com\/products\/please-hold-fabricio-laguna-9781927584408","provider":"WR Book House","version":"1.0","type":"link"}