{"product_id":"policy-in-action-john-butcher-9781921410727","title":"Policy in Action: The Challenge of Service Delivery","description":"Addressing the question of how public-policy formulation changed and affected the design and delivery of government programs and services in Australia, this analysis offers descriptive accounts of how public services programs are designed and implemented and how they might be better managed. Modern governments have undergone significant change during the past 30 years and such change has impacted the way governments structure their organizations, deliver services, and relate to their citizenry. Revealing the affects on Australian government, this study also compares both government and nongovernment services overseas.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e John Butcher,Benoît Freyens,John Wanna\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1921410728\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781921410727\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e University of New South Wales Press\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 11\/01\/2009\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 320\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback","brand":"John Butcher","offers":[{"title":"Paperback","offer_id":48440122867967,"sku":"9781921410727","price":40.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_4b6e6377-5473-4927-959b-7e4ca9513f16.jpg?v=1777180410","url":"https:\/\/www.whiterainbookhouse.com\/products\/policy-in-action-john-butcher-9781921410727","provider":"WR Book House","version":"1.0","type":"link"}