{"product_id":"practice-management-for-the-veterinary-heather-prendergast-9780443117084","title":"Practice Management for the Veterinary Team: Front Office, Operations, and Development","description":"Learn the art of leading a successful veterinary practice! \u003cb\u003ePractice Management for the Veterinary Team: Front Office, Operations, and Development, 4\u003csup\u003eth\u003c\/sup\u003e Edition, \u003c\/b\u003ecovers critical practice management subjects such as team leadership, inventory management, appointment management, team development, and providing an exceptional client experience through solid communication techniques. This edition includes revised and updated chapters on leadership, the veterinary team, professional growth and development, and medical record management. New to this edition are chapters covering telehealth and practice management software. This complete guide to veterinary practice management features step-by-step instructions, making it easier to learn essential practice management tasks.\u003cul\u003e\n\u003cli\u003e\n\u003cb\u003eComprehensive coverage of practice management skills \u003c\/b\u003eincludes leadership, financial management, and strategic planning, as well as telephone skills, appointment scheduling, admitting and discharging patients, and communicating with clients.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eCoverage of clinical assisting\u003c\/b\u003e ranges from examinations and history-taking for patients, to kennels and boarding procedures.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003e\u003ci\u003eVeterinary Ethics and Legal Issues\u003c\/i\u003e\u003c\/b\u003e\u003cb\u003e chapter\u003c\/b\u003e helps you learn to protect the practice and run a practice based on ethical principles and veterinary laws.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eEnd-of-chapter review questions\u003c\/b\u003e reinforce key concepts and measure mastery of the content.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eEnd-of-chapter \u003ci\u003ePractice Managers Survival Checklist\u003c\/i\u003e \u003c\/b\u003eallows you to review the most essential information.\u003c\/li\u003e\n\u003cli\u003eVersatile text can be used by practice managers to\u003cb\u003e study for the CVPM exam.\u003c\/b\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\u003cul\u003e\n\u003cli\u003eUpdated content highlights important technological and professional \u003cb\u003eupdates to the field impacting medical record management.\u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eNew chapters covering telehealth and practice integrative management software\u003c\/b\u003e are included.\u003c\/li\u003e\n\u003cli\u003eCurrent coverage includes a \u003cb\u003erevised \u003ci\u003eLeadership, Professional Development and\u003c\/i\u003e \u003ci\u003eHuman Resources\u003c\/i\u003e chapter\u003c\/b\u003e and \u003cb\u003eexpanded content in \u003ci\u003eStrategic Planning \u003c\/i\u003eand\u003ci\u003e Marketing\u003c\/i\u003e chapters. \u003c\/b\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Heather Prendergast\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 044311708X\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780443117084\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Saunders\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 02\/06\/2024\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 360\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback","brand":"Heather Prendergast","offers":[{"title":"Paperback","offer_id":46617832292607,"sku":"9780443117084","price":92.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_dd429382-5f9f-40f9-b60a-3766121486aa.jpg?v=1740068448","url":"https:\/\/www.whiterainbookhouse.com\/products\/practice-management-for-the-veterinary-heather-prendergast-9780443117084","provider":"WR Book House","version":"1.0","type":"link"}