{"product_id":"preventing-managing-disruptive-passenger-philip-n-hardy-9780956015938","title":"Preventing \u0026 Managing Disruptive Passenger Behaviour","description":"\u003cp\u003eA comprehensive and informative resource for cabin crew on commercial flights to help them positively intervene to prevent and manage passengers behaving unruly or being disruptive, aggressive or violent. It includes guidance on the international and local legislation that covers unruly\/disruptive passenger management and advice on the actions and strategies that can be employed to de-escalate the behaviour and bring to a safe conclusion incidents that are a risk to the passengers, crew or the aircraft.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Philip N. Hardy\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 095601593X\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780956015938\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Securicare International Limited\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/20\/2022\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 36\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.15lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.27h x 5.83w x 0.10d","brand":"Philip N. Hardy","offers":[{"title":"Paperback","offer_id":44046933131519,"sku":"9780956015938","price":7.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_24ae9595-68f9-49a7-800d-045b3bf7c983.jpg?v=1684987321","url":"https:\/\/www.whiterainbookhouse.com\/products\/preventing-managing-disruptive-passenger-philip-n-hardy-9780956015938","provider":"WR Book House","version":"1.0","type":"link"}