{"product_id":"process-improvement-for-administrative-departments-willie-l-carter-9781439201046","title":"Process Improvement for Administrative Departments: The Key To Achieving Internal Customer Satisfaction","description":"A hands-on step by step guide on how to improve the quality of products or services produced by administrative processes. The book focuses on administrative departments and what they must do to satisfy their internal customers.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Willie L. Carter\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1439201048\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781439201046\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Booksurge Publishing\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 11\/10\/2008\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 82\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.27lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.02h x 5.98w x 0.17d","brand":"Willie L. Carter","offers":[{"title":"Paperback","offer_id":45481935208703,"sku":"9781439201046","price":12.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_53120b9e-1f5a-4136-8753-39b6ac6eb76b.jpg?v=1715988106","url":"https:\/\/www.whiterainbookhouse.com\/products\/process-improvement-for-administrative-departments-willie-l-carter-9781439201046","provider":"WR Book House","version":"1.0","type":"link"}