{"product_id":"process-mapping-process-improvement-and-dan-madison-9781932828047","title":"Process Mapping, Process Improvement and Process Management: A Practical Guide to Enhancing Work Flow and Information Flow","description":"t last, a simple, well-written survey of process redesign that will help you transform your organization into a world-class competitor. Author Dan Madison explains the evolution of work management styles, from traditional to process-focused, and introduces the tools of process mapping, the roles and responsibilities of everyone in the organization, and a logical ten-step redesign methodology. Thirty-eight design principles allow readers to custom-fit the methodology to the particular challenges within their own organizations. Additional chapters by guest writers Jerry Talley, Ph.D., and Vic Walling, Ph.D., discuss cross-department process management and using computer simulation in redesign, respectively. Inside you'll find detailed, illustrated discussions about: * The importance of process* Process mapping* Key stakeholders' roles and responsibilities* The ten-step process redesign methodology* Process improvement and creating the process team* The four lenses of analysis* Customer report cards, benchmarking, and best practices* Process redesign case studies* Design principles for process redesign* Barriers to process redesign* Becoming a process-focused organization* Building cross-department process management* Using information technology in process managemen\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Dan Madison\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1932828044\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781932828047\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Paton Professional\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 08\/12\/2005\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 328\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.97lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.02h x 5.98w x 0.69d","brand":"Dan Madison","offers":[{"title":"Paperback","offer_id":43994449510655,"sku":"9781932828047","price":44.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_913d3f59-fc14-4d2c-ae75-7e5bda49cb3a.jpg?v=1683330221","url":"https:\/\/www.whiterainbookhouse.com\/products\/process-mapping-process-improvement-and-dan-madison-9781932828047","provider":"WR Book House","version":"1.0","type":"link"}