{"product_id":"protecting-main-street-paul-c-lubin-9781138864160","title":"Protecting Main Street: Measuring the Customer Experience in Financial Services for Business and Public Policy","description":"Presents an overview of the importance of conducting different forms of market research to uncover problems in the lending and mortgage markets and how these problems affect the consumers' ability to make optimal credit decisions. This book also outlines the market research methodologies used to measure the consumer experience.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Paul C. Lubin\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1138864161\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781138864160\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Routledge\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 02\/27\/2015\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 128\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.40lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.27d","brand":"Paul C. Lubin","offers":[{"title":"Paperback","offer_id":48517968920831,"sku":"9781138864160","price":67.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_cf1d4141-fd47-4932-9a40-b9b39b8505eb.jpg?v=1778733244","url":"https:\/\/www.whiterainbookhouse.com\/products\/protecting-main-street-paul-c-lubin-9781138864160","provider":"WR Book House","version":"1.0","type":"link"}