{"product_id":"pushback-k-f-riley-9798246566190","title":"Pushback: How Modern Business Makes You Do the Work and How People Can Push Back","description":"\u003cp\u003eBuying something. Getting service. Fixing a problem.\u003cbr\u003eWhy does all of it feel harder than it used to?\u003c\/p\u003e\u003cp\u003eIn \u003ci\u003ePushback\u003c\/i\u003e, this everyday frustration is explained clearly and calmly. The book shows how modern business has been redesigned to move work, risk, and responsibility onto customers, workers, patients, and small businesses, while keeping control at the top. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\"Metrolinx issued a parking ticket for a car stolen from the Oshawa GO station. Its owner is still fighting it,\" CBC NEWS, July 6, 2026.\u003cp\u003eFilling out forms. Managing accounts. Tracking rules. Fixing errors. Following up again and again. This unpaid administrative labor is now a normal part of life. And when something goes wrong, people are told they missed a step or should have known better.\u003c\/p\u003e\u003cp\u003eThis book names that pattern.\u003c\/p\u003e\u003cp\u003eWritten in plain language and grounded in real experiences, \u003ci\u003ePushback\u003c\/i\u003e connects what people feel in daily life to a larger shift in how organizations operate. It looks at retail, work, health care, contracts, technology, and government oversight without jargon or ideology.\u003c\/p\u003e\u003cp\u003eThe book does not blame individuals, and it does not demonize enterprise. It explains why exhaustion has become normal, even for careful and responsible people.\u003c\/p\u003e\u003cp\u003eThe final chapters explore what realistic pushback could look like. Not fighting harder. Not becoming an expert in every system. But changing where effort sits, so fairness does not depend on stamina.\u003c\/p\u003e\u003cp\u003e\u003ci\u003ePushback\u003c\/i\u003e is for readers who feel worn down by \"doing everything right\" and want clarity about what changed, why it feels this way, and how things could be different\u003cbr\u003eNEW ADDITION PART II: \u003cb\u003e\u003ci\u003eHow Corporate Behaviour Manufactures Inflation and Burdens Working Families \u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e K. F. Riley\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798246566190\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 02\/02\/2026\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 240\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.65lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.60d","brand":"K. F. Riley","offers":[{"title":"Paperback","offer_id":48997677990143,"sku":"9798246566190","price":15.95,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.whiterainbookhouse.com\/products\/pushback-k-f-riley-9798246566190","provider":"WR Book House","version":"1.0","type":"link"}