{"product_id":"quality-control-3e-sm-amitava-mitra-9780470256978","title":"Quality Control 3E SM","description":"\u003cb\u003eA statistical approach to the principles of quality control and management\u003c\/b\u003e \u003cp\u003eIncorporating modern ideas, methods, and philosophies of quality management, \u003ci\u003eFundamentals of Quality Control and Improvement\u003c\/i\u003e, Third Edition presents a quantitative approach to management-oriented techniques and enforces the integration of statistical concepts into quality assurance methods. Utilizing a sound theoretical foundation and illustrating procedural techniques through real-world examples, this timely new edition bridges the gap between statistical quality control and quality management.\u003c\/p\u003e \u003cp\u003eThe book promotes a unique \"do it right the first time\" approach and focuses on the use of experimental design concepts as well as the Taguchi method for creating product\/process designs that successfully incorporate customer needs, improve lead time, and reduce costs. Further management-oriented topics of discussion include total quality management; quality function deployment; activity-basedcosting; balanced scorecard; benchmarking; failure mode and effects criticality analysis; quality auditing; vendor selection and certification; and the Six Sigma quality philosophy.\u003c\/p\u003e \u003cp\u003eThe \u003ci\u003eThird Edition\u003c\/i\u003e also features: \u003c\/p\u003e \u003cul\u003e \u003cli\u003e \u003cp\u003ePresentation of acceptance sampling and reliability principles\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eCoverage of ISO 9000 standards\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eProfiles of past Malcolm Baldrige National Quality Award winners, which illustrate examples of best business practices\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eStrong emphasis on process control and identification of remedial actions\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eIntegration of service sector examples\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eThe implementation of MINITAB software in applications found throughout the book as well as in the additional data sets that are available via the related Web site\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eNew and revised exercises at the end of most chapters\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eComplete with discussion questions and a summary of key terms in each chapter, \u003ci\u003eFundamentals of Quality Control and Improvement\u003c\/i\u003e, Third Edition is an ideal book for courses in management, technology, and engineering at the undergraduate and graduate levels. It also serves as a valuable reference for practitioners and professionals who would like to extend their knowledge of the subject.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Amitava Mitra\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0470256974\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780470256978\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Wiley\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/01\/2008\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 232\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.20lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 10.90h x 8.20w x 0.50d","brand":"Amitava Mitra","offers":[{"title":"Paperback","offer_id":46545639899391,"sku":"9780470256978","price":40.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_5289d70c-fa26-4311-955f-3941be143464.jpg?v=1738182977","url":"https:\/\/www.whiterainbookhouse.com\/products\/quality-control-3e-sm-amitava-mitra-9780470256978","provider":"WR Book House","version":"1.0","type":"link"}