{"product_id":"quality-for-starters-luis-enrique-diaz-9781728716121","title":"Quality for Starters: Guidance for the First Steps in the Quality Field","description":"Quality is relevant for everyone, especially for workers, professionals, and customers. The Quality of an organization represents its ability to deliver goods and services that fulfill customers' expectations. This book attempts to help whoever decide to start taking action in the quality field, providing three elements: - Basic concepts to understanding the quality goals.- Easy tools to start taking action.- References about the frameworks that refine the quality of an organization\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Luis Enrique Diaz\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1728716128\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781728716121\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 10\/12\/2018\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 94\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.33lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.02h x 5.98w x 0.23d","brand":"Luis Enrique Diaz","offers":[{"title":"Paperback","offer_id":48587876598015,"sku":"9781728716121","price":15.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_b2ac94ac-5703-4d2b-bd43-5b5cfb49e236.jpg?v=1780171096","url":"https:\/\/www.whiterainbookhouse.com\/products\/quality-for-starters-luis-enrique-diaz-9781728716121","provider":"WR Book House","version":"1.0","type":"link"}