{"product_id":"quality-in-the-21st-century-paulo-sampaio-9783319213316","title":"Quality in the 21st Century: Perspectives from Asq Feigenbaum Medal Winners","description":"\u003cp\u003eIntroduction.- Quality: From Past Perfect to Future Conditional.- Importance of Data Quality for Analysis.- The Future of Quality: Strategy, Leadership, and an Opportunity to Improve Quality of Life on a Global Scale there to be Seized or Lost.- Common Sense, Use the Right Tool for the Job.- Development of Strategic Quality Metrics for Organizations Using Hoshin Kanri.- Customer Experience Driving Quality Transformation.- The Role of Learning and Exploration in Quality Management and Continuous Improvement.- The Efficienti: Quality Professionals of the 21st Century.- Final Thoughts.- Feigenbaum Medalists (Non-Authors) Short Bios.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Paulo Sampaio\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 3319213318\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9783319213316\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Springer\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/26\/2016\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 118\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.83lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.21h x 6.14w x 0.38d","brand":"Paulo Sampaio","offers":[{"title":"Hardcover","offer_id":45180341846271,"sku":"9783319213316","price":109.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_098695f9-83aa-4405-846f-90676295bc65.jpg?v=1712897884","url":"https:\/\/www.whiterainbookhouse.com\/products\/quality-in-the-21st-century-paulo-sampaio-9783319213316","provider":"WR Book House","version":"1.0","type":"link"}