{"product_id":"quality-management-marco-sartor-9781787698048","title":"Quality Management: Tools, Methods and Standards","description":"The book describes the most important quality management tools (e.g. QFD, Kano model), methods (e.g. FMEA, Six Sig-ma) and standards (e.g. IS0 9001, ISO 14001, ISO 27001, ISO 45001, SA8000). It reflects recent developments in the field. It is considered a must-read for students, academics, and practitioners.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Marco Sartor\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1787698041\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781787698048\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Emerald Publishing Limited\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 05\/09\/2019\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 312\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.90lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.90h x 6.00w x 0.80d","brand":"Marco Sartor","offers":[{"title":"Paperback","offer_id":44829620535551,"sku":"9781787698048","price":67.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_1e8aa7cf-8075-42b5-9c53-5fddc95a98e3.jpg?v=1708451246","url":"https:\/\/www.whiterainbookhouse.com\/products\/quality-management-marco-sartor-9781787698048","provider":"WR Book House","version":"1.0","type":"link"}