{"product_id":"quality-without-tears-philip-crosby-9780070145115","title":"Quality Without Tears: The Art of Hassle-Free Management","description":"Aimed at all areas of management, professionals and consultants, this manual advises on hassle-free management. It is the paperback version of Crosby's bestseller.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Philip B. Crosby\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0070145113\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780070145115\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e McGraw-Hill Companies\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 05\/22\/1995\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 224\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.55lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.40h x 5.40w x 0.60d","brand":"Philip B. Crosby","offers":[{"title":"Paperback","offer_id":44047442149631,"sku":"9780070145115","price":20.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_a6aaf2a4-62ac-4c34-80f5-6ab6858648d7.jpg?v=1684990238","url":"https:\/\/www.whiterainbookhouse.com\/products\/quality-without-tears-philip-crosby-9780070145115","provider":"WR Book House","version":"1.0","type":"link"}