{"product_id":"reasons-not-to-focus-on-nick-glimsdahl-9798985303902","title":"Reasons NOT to Focus on Customer Experience: A Comprehensive Guide","description":"\u003cstrong\u003eCustomer experience - the battleground for brand loyalty.\u003c\/strong\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eIn a world of abundant, and sometimes overwhelming, choices, customers are empowered to select or ignore brands. And that brand is strongly defined by the customer experience - a person's perception of and sentiment toward a brand.\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eAware that experience trumps price and product, top-performing companies take customer experience to heart by having a strategic, customer-centric journey with a seamless experience.\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eKeeping pace with rapidly changing expectations is essential to the success of your business, and it pays dividends to heed Albert Einstein's words, \"The problems that exist in the world today cannot be solved by the level of thinking that created them.\"\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eRather than expanding upon these concepts, this book's mission is to provoke thought by providing questions to grapple with. \u003cstrong\u003eIf you don't already know, most of this book will be blank because there are no legitimate reasons not to focus on the customer experience.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eI invite you to use this resource not only as a conversation starter but also as a functional notebook. And I'd love to hear from you about the conversations and reactions this book ignites. \u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Nick Glimsdahl\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 8985303902\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798985303902\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Press 1 for Nick\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/21\/2022\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 138\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.68lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.50h x 5.50w x 0.38d","brand":"Nick Glimsdahl","offers":[{"title":"Hardcover","offer_id":44302425325823,"sku":"9798985303902","price":11.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_871d1aa1-1421-4321-a121-3c3d535e0948.jpg?v=1695161512","url":"https:\/\/www.whiterainbookhouse.com\/products\/reasons-not-to-focus-on-nick-glimsdahl-9798985303902","provider":"WR Book House","version":"1.0","type":"link"}