{"product_id":"reference-and-information-services-kay-ann-cassell-9780838915684","title":"Reference and Information Services: An Introduction","description":"\u003cp\u003eDesigned to complement every introductory library reference course, this is the perfect text for students and librarians looking to expand their personal reference knowledge, teaching failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Guided by a national advisory board of educators and practitioners, this thoroughly updated text expertly keeps up with new technologies and practices while remaining grounded in the basics of reference work. Chapters on fundamental concepts, major reference sources, and special topics provide a solid foundation; the text also offers fresh insight on core issues, including\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eethics, readers' advisory, information literacy, and other key aspects of reference librarianship;\u003c\/li\u003e\n\u003cli\u003eselecting and evaluating reference materials, with strategies for keeping up to date;\u003c\/li\u003e\n\u003cli\u003eassessing and improving reference services;\u003c\/li\u003e\n\u003cli\u003eguidance on conducting reference interviews with a range of different library users, including children and young adults;\u003c\/li\u003e\n\u003cli\u003ea new discussion of reference as programming;\u003c\/li\u003e\n\u003cli\u003eimportant special reference topics such as Google search, 24\/7 reference, and virtual reference; and\u003c\/li\u003e\n\u003cli\u003edelivering reference services across multiple platforms\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eAs librarians experience a changing climate for all information services professionals, in this book Cassell and Hiremath provide the tools needed to manage the ebb and flow of changing reference services in today's libraries.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Kay Ann Cassell, Uma Hiremath\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 083891568X\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780838915684\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e ALA Neal-Schuman\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 06\/01\/2018\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 504\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.95lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.90h x 7.00w x 1.10d\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003eChoice\u003c\/i\u003e 02\/01\/2019","brand":"Kay Ann Cassell","offers":[{"title":"Paperback","offer_id":44042689085695,"sku":"9780838915684","price":88.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_b55eb0f3-998c-443e-9778-b6bfb9f2e816.jpg?v=1684962969","url":"https:\/\/www.whiterainbookhouse.com\/products\/reference-and-information-services-kay-ann-cassell-9780838915684","provider":"WR Book House","version":"1.0","type":"link"}