{"product_id":"reputation-management-ian-turner-9781503343580","title":"Reputation Management: What A Business Owner Really Needs To Know","description":"82% of consumers have stopped doing business with a company as a result of a negative experience. 79% of consumers that had a negative experience with a company told others about it. 49% of consumers said they would be willing to go back to a company after a negative experience if they were offered proof of enhanced service. This is an end-to-end look at the reputation management industry, problems, players and solutions. This simple to read book provides every business owner with a major short-cut through the valuable learning curve that equals wasted time, money, opportunity and heartache.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Ian Turner\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1503343588\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781503343580\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Createspace Independent Publishing Platform\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 12\/11\/2014\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 196\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.44lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 7.99h x 5.00w x 0.42d","brand":"Ian Turner","offers":[{"title":"Paperback","offer_id":46545716609279,"sku":"9781503343580","price":14.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_11fda722-15f5-431a-b0e0-cafa14fb32ed.jpg?v=1738183150","url":"https:\/\/www.whiterainbookhouse.com\/products\/reputation-management-ian-turner-9781503343580","provider":"WR Book House","version":"1.0","type":"link"}